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Terms & Conditions

At the time of booking with HRM Beauty, you are requesting I reserve my full time, attention and skill to only you,

in return you are agreeing to accept the following:


Cash, Envelop through the door or in the salon


Bank Transfer: Account Number: 90056731   Sort Code: 20-26-21

Paypal: (pay via person not business or PayPal fees will apply)

10% gratuity is recommended, it is not included in the treatment cost.


New Clients/Parties:  50% in advance.

Appointments over £100 are to be paid for at the time of booking.

Gift Vouchers are valid for 1 year, subject to availability.


Cancellation Policy:

If you have to cancel a booking, please give a minimum of 72 hours’ notice.

Under 48 hours’ notice, you are subject to pay for:

48 hours notice reschedule or cancellation:: 25% 

24 hours notice reschedule or cancellation: 50% 

No Show or on the day: 100% 

Appointments over £75:

Re-scheduling: 25%

Cancelling: 50%

Cancelling within one week: 100%


HRM Beauty has the right to refuse or cancel a treatment at any point for inappropriate behaviour or

if you arrive with contagious i.e. flu-like symptoms, a cancellation fee will apply


Appointments may move up/down by 15 minutes to avoid gaps in the dairy. 

Parental permission is required in writing for all those under 16 years of age. (Forms provided)


Be advised that I DO NOT provide "extras" in massage. HRM Beauty is NOT for sexual gratification 

Communication is recorded, and multiple inappropriate requests will be passed on to the relevant authorities

HRM Beauty is not responsible for any lost or broken personal items. Also personal injury on site. i.e getting on/off the couch, trips, walking on and off-site.

Only clients are permitted in the salon. No children/pets unless they are the client.

Patch Tests:

Any products for any treatment may cause a reaction, if required, please request at least 72 hours in advance


Patch tests are required on lash treatments, tinting and waxing at least 72 hours prior to treatment, you will be signing to say you have/haven't had a patch test & are ok with the treatment to go ahead.

Arranging a patch test is not the responsibility of HRM Beauty, treatments taken are at your own risk


Toilet facilities are in my home, please use your own facilities before you arrive, to avoid delays.


If a refund is required for courses/packages, then it is calculated minus discounts applied when booking

It will be refunded to your bank within 28 days of supplied bank details

No refunds will be offered after your appointment.

If you are not happy with a treatment;

You will be offered the next availability to return for correction.

Due to product failure: reduced charge, if stated in the appointment. 

Personal change of mind: a 10-minute massage may be offered as a gesture of goodwill.

Infectious Diseases:

Please allow a min 14 days before booking in. Please seek medical advice. Cancellation policies still apply.​


Privacy Policy:

Your personal details are not shared or sold. Unless requested by the police or your medical practitioner.

You are sent a confirmation email and reminder text/email when making an appointment via an automated booking system.


Competition Winners/Offers/ Discount Cards/Vouchers:

All other Terms & Conditions apply

Gift Vouchers are valid for 1 year 


Cannot be used with any other offer

Subject to availability. Cards/Prizes can be used/claimed 12 pm - 6 pm Monday - Friday. (Excluding bank holidays)

If trading with HRM Beauty and a gift voucher has been issued, you are subject to cover the product cost of 50% of the treatment (excludes massage).

Beauty Courses/Models: 

From booking, you are subject to training providers T&C's as well as HRM Beauty's


A booking fee will apply to all models, which will be refunded on the day, if applicable.

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